NetFinance 2014 (past event)

27 - 29 April, 2014

 Microsoft , Singapore, FL

Array

Bianca Buckridee, Social Media Operations Manager at Chase

Bianca Buckridee


Social Media Operations Manager
Chase

Check out the incredible speaker line-up to see who will be joining Bianca.

Download The Latest Agenda

2014 AGENDA: Day 3: Customer Experience Day

Wednesday, May 4th, 2016


12:10 PANEL: Leveraging Social To Further Innovation In The Financial Services Industry To Improve Insight, Drive Loyalty, And Create Killer Customer Experiences

Kip Wetzel is the Vice President of Capital One's Enterprise Social Team. Kip is responsible for the cross-enterprise alignment, standardization, optimization, and strategic growth of Capital One's social presence. Kip focuses on collaborating with key Capital One business functions, defining social strategies that differentiate Capital One, and delivering measurable customer and business value through social media.

Prior to Capital One Kip drove Comcast's social media monitoring and engagement strategy with the @ComcastCares team. This session will look beyond how to drive followers & engaging communities. It will look at how you can incorporate social into your innovation pipeline. Stay tuned, this is going to be exciting.