Ophir Shtrim

Head of Consumer Service
Isracard Group

Ophir Shtrim is the call center manager for credit card holders at Isracard Group in Israel. He has been with Isracard for more than 12 years in various customer-facing rolls. For the last few years, in line with Isracard's agenda, Ophir has lead the integration project which has added Personetics’ digital banking

Check out the incredible speaker line-up to see who will be joining Ophir.

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2014 AGENDA: Day 1: Mobile Day

Friday, March 4th, 2016

09:50 Client Success Story: Focusing On Your Customers’ Best Interests To Improve Relationships And Drive Utilization Of Products And Services

There is a challenge institutions around the globe are facing: How to better engage their customers and drive utilization of products and services. See how a leading FI is strengthening customer trust
and loyalty and finding ways to make banking personal, intimate and engaging. Join us as we look at the journey our client took to achieve some outstanding results