NetFinance 2014 (past event)

27 - 29 April, 2014

 Microsoft , Singapore, FL


Jay Tkachuk

Online Services Manager
Security Service Federal Credit Union
Jay Tkachuk leads the digital channel of the San Antonio-based Security Service Federal Credit Union (8th largest in the country), where his focus is on providing relevant digital banking solutions and user experience to the credit union’s members, as well as the profitability of the channel. Brought in to establish the channel,  Jay is responsible for digital banking strategy, operations and user experience management.  Prior to joining the Security Service Federal Credit Union, Jay has worked at  AMD, U.S. Global Investors and Apple. Jay holds an MBA and BA degrees from the University of Texas at Austin.

10:50 Build vs. Buy PANEL: Creating An Environment That Allows You To Be More Flexible, Test Things At A Much Easier Rate And Lower Cost

How Do You Build A Technology Ready, Responsive, Nimble

Customers continue to expand their digital banking toolkit, seeking to streamline their lives with new functionality while demanding excellent user experience. At the same time, the rapid pace of innovation and fierce competitive landscape have fragmented the market and introduced a degree of uncertainty not seen in the fin-tech field in twenty years. How do you keep up and remain relevant to your customers? Do you have the chops to manage your own digital banking roadmap?

This session will address:
• Overview of the major digital banking trends
• Main considerations of the build vs. buy decision
• Foundation for successfully bringing digital banking roadmap management in-house
• How does a team structure to deliver a faster, better manner?
• Is it agile processing and development?
• Can you deliver in that method by more of a standard project management cycle?
• If you bring in-house: what do customers want? Do consumers want native or responsive design?
• What research was put out there to understand what they are going to use?
• Usage trade-offs of one vs. another

Check out the incredible speaker line-up to see who will be joining Jay.

Download The Latest Agenda