NetFinance 2014 (past event)

27 - 29 April, 2014

 Microsoft , Singapore, FL


Larry McClanahan

VP- Director of Digital Delivery
Fifth Third Bank

10:00 FIRE-SIDE CHAT: Determining How To Bring Digital To The Branch By Utilizing Mobile, NFC & Other Newer Technologies

The retail banking industry is at a key turning point. The cost of managing customers through massive branch networks is outstripping many banks’ ability to generate profits.
Meanwhile, a jaded consumer base increasingly interacts with their banks through virtual channels. Ultimately, these two forces will lead to new distribution models, customer experience platforms, crowd-sourced business models and other game-changing innovations that will redefine the banking industry.

This session will look at:
• Understanding where the starting point for the branch of the future begins
• Getting to grips with the KPIs/metrics to measure success & profitable
• How do you measure success in branch of the future?
• Investigating the latest technologies to deploy in the branch to create a more digital experience
• Examining what branches will look like in two, five & ten years time

Check out the incredible speaker line-up to see who will be joining Larry.

Download The Latest Agenda